Presstiva

1. Agreement to Terms

By accessing or using Presstiva (“the Platform”), operated by Dexly, LLC (“we”, “us”, “our”), you agree to be bound by these Terms of Service. If you do not agree, do not use the Platform.

2. Description of Service

Presstiva is a business-to-business (B2B) platform built for the commercial print industry. The Platform provides tools for job tracking, quoting, invoicing, vendor management, shipping, shop floor operations, customer portals, and AI-assisted workflow management. Presstiva is not a social media platform, consumer marketplace, or public-facing network.

3. Early Access and Beta Program

Presstiva may operate in an invite-only or closed-beta capacity at any time. During these periods:

Access requires a valid invitation code issued by Dexly, LLC or an authorized partner
Features may be added, modified, or removed without advance notice
Uptime guarantees do not apply - the Platform is provided on a best-effort basis
We may limit the number of Organizations or users on the Platform

Participation in any early-access or beta program does not guarantee future availability of specific features or pricing tiers.

4. Accounts and Access

You must provide accurate information when creating an account. Each account is associated with a subscribing company (“Organization”). Account access and permissions are managed by your Organization’s account owner. You are responsible for maintaining the confidentiality of your login credentials. You may authenticate using email and password or through a supported single sign-on (SSO) provider such as Google or Microsoft. SSO authentication is subject to the terms and privacy policies of the respective identity provider.

5. AI-Assisted Features (CARL)

The Platform includes an AI assistant called CARL that can help with tasks such as drafting communications, summarizing job details, generating reports, and answering questions about your business data. By using CARL, you acknowledge and agree that:

AI-generated content is provided as a starting point and may contain errors, omissions, or inaccuracies
You are responsible for reviewing, editing, and approving any AI-generated output before acting on it or sharing it with others
CARL processes your Organization’s business data (jobs, contacts, invoices, communications) to provide contextual assistance - this processing occurs within your Organization’s data boundary
AI features require your explicit consent before activation, and you may revoke that consent at any time through your account settings
We do not use your business data to train general-purpose AI models

6. Customer Portal

Organizations may enable a customer-facing portal that allows their clients to:

View and place orders from a published product catalog
Track job status and review proof files
View and pay invoices
Upload files and communicate with your team via live chat

Each Organization is responsible for managing portal access, setting catalog visibility, and moderating communications with their portal users. Portal users are bound by these Terms to the extent they interact with the Platform.

7. Printer Network and Job Outsourcing

The Platform may offer access to a network of vetted print providers for job outsourcing and fulfillment. When you outsource a job through the Printer Network:

Job specifications, files, and shipping details necessary for production will be shared with the fulfilling provider
Your Organization’s identity and broader business data remain confidential - only the information required to complete the specific order is transmitted
Fulfillment providers are independent businesses; Dexly, LLC is not responsible for the quality, timeliness, or accuracy of outsourced production

8. Shop Floor Tracking

Organizations on eligible plans may use station-based tracking to monitor job progress through production stages. This feature involves scanning events that record timestamps, station identifiers, and operator actions. All tracking data is scoped to your Organization and is accessible only to authorized team members with appropriate permissions.

9. Privacy First

We take privacy seriously. All privacy settings default to ON. Your data is only accessible within your Organization unless you explicitly choose otherwise. We do not sell, share, or monetize your personal data. See our Privacy Policy for full details.

10. Data Ownership

Your Organization retains full ownership of all data entered into the Platform, including contacts, jobs, invoices, vendor records, uploaded files, and documents. We claim no ownership rights over your content. You may request a full data export at any time through your account settings.

11. Inter-Company Communications

Any communications between your Organization and external parties (vendors, portal users) conducted through the Platform - including live chat, email notifications, and proof approvals - are moderated within your Organization by default. Your account owner or authorized administrator can configure moderation preferences. We do not monitor the content of your business communications except as required to maintain platform integrity and security.

12. Acceptable Use

You agree not to: (a) use the Platform for any unlawful purpose; (b) attempt to gain unauthorized access to other Organizations’ data; (c) interfere with or disrupt Platform operations; (d) upload malicious code or content; (e) use the Platform to send unsolicited communications to parties outside your Organization; (f) misrepresent AI-generated content as human-authored in contexts where the distinction matters.

13. Subscription and Billing

Paid plans are billed monthly or annually as selected. You may cancel at any time. Refunds are handled on a case-by-case basis. Pricing changes will be communicated at least 30 days in advance.

14. Limitation of Liability

The Platform is provided “as is” without warranties of any kind. This includes, without limitation, AI-generated content, outsourced production quality, and shipping estimates. Dexly, LLC is not liable for any indirect, incidental, or consequential damages arising from your use of the Platform. Our total liability is limited to the amount you paid for the service in the 12 months preceding the claim.

15. Termination

Either party may terminate the agreement at any time. Upon termination, you may request an export of your data within 30 days. After that period, we may delete your data in accordance with our data retention policy.

16. Changes to Terms

We may update these Terms from time to time. Material changes will be communicated via email or an in-app notice. Continued use of the Platform after changes constitutes acceptance of the updated Terms.

17. Contact

Questions about these Terms? Contact us at [email protected].